About Us
OnTrac
(a brand of Qbar Technologies Pvt. Ltd.) was established by
senior managers from the IT/ITES space with the
objective of helping companies improve their operational efficiencies.
The genesis of the company was based on the insight that the bulk of operational delivery capabilities of most ITES and BPO companies is a function of the lower and mid management performance. Observations and studies indicated that these layers play a key role in further improving operational efficiencies through the proper application of operations management methodologies and principles. OnTrac created a core framework and operations management program to address this critical need of the ITES industry. Its success is based on demonstrable improvement in operational metric as a result of its engagements with its clients.
OnTrac is headquartered in Bangalore, India and has cross border delivery capabilities. OnTrac has successfully served a geographically diverse set of clients in 7 countries including India, China, Malaysia, Philippines, Sri Lanka, Singapore and Canada.
The genesis of the company was based on the insight that the bulk of operational delivery capabilities of most ITES and BPO companies is a function of the lower and mid management performance. Observations and studies indicated that these layers play a key role in further improving operational efficiencies through the proper application of operations management methodologies and principles. OnTrac created a core framework and operations management program to address this critical need of the ITES industry. Its success is based on demonstrable improvement in operational metric as a result of its engagements with its clients.
OnTrac is headquartered in Bangalore, India and has cross border delivery capabilities. OnTrac has successfully served a geographically diverse set of clients in 7 countries including India, China, Malaysia, Philippines, Sri Lanka, Singapore and Canada.
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